FAQ

In recent years, it has become increasingly difficult to book a single room along the West Highland Way. Many B&B’s along the trail do not have single rooms and are simply unwilling to take solo walkers in their double/twin rooms, unless they are part of a larger group (e.g. a group of three people). For this reason, Hillwalk Tours can only offer walking tours for solo walkers along the West Highland Way in the months of March, April & October. Unfortunately it’s not possible for us to book West Highland Way tours for solo walkers in all other months. For a solo walker who is part of a larger group, we will continue to try and book a single room (maximum of one) throughout all months of the walking season. We are of course still offering walking holidays for solo walkers, without restrictions, in all of our other hiking regions in Scotland, England, Ireland and Spain. Thank you for your understanding.

A self-guided hiking tour means you are hiking without a guide.

Hillwalk Tours will provide you with all the resources you need to successfully complete the trail alone or in the company of good friends. We’ll plan your route, transfer your bags and show you all the best places to visit but you decide whether you want that extra hour in bed in the morning! All this gives you the freedom to enjoy the trails and the wonderful countryside at your own pace.

Find out more about the benefits of a self-guided hiking tour in comparison to a guided tour here.

Choosing the right hiking tour can be tricky. It’s important to consider the balance of physical challenge and comfort level that you require. To make your decision easier, we have drawn up a menu of Gentle, Moderate and Challenging hiking tours.

Before we explain the difference between the various grades, it is important to note that each hiking tour within a specific region follows the same official hiking trail. For example, if you choose to go walking in Kerry in Ireland, it doesn’t matter whether you pick a ‘Gentle’ tour or a ‘Challenging’ tour – you will still be walking along the official ‘Kerry Way’ trail. To make these walking trails more accessible to all walkers, we have either 1) picked out the sections of the walking trails that are less demanding or 2) shortened the average daily hike between accommodations.

1. Same Trail, Easier Sections: For example, on the Kerry Way in Ireland, our ‘Gentle’ tours are restricted to the less demanding sections of the trail while our ‘Challenging’ tours cover the entire trail including the most difficult sections.
2. Same Trail, Shorter Distances: For example, on the Hadrian’s Wall Path in England, you can walk the entire trail on a 8-Day Challenging Tour, a 10-Day Moderate Tour or a 11-Day Gentle Tour. However, while the Challenging tour requires you to keep up a brisk pace of 23km (14.5 miles) per day on average, the Moderate tour has a more leisurely average of 18km (11.25 miles) per day and the Gentle tour only requires an average walking distance of 15km per day.

Below is a general overview of each tour grading level. Note that the figures for ‘Average Daily Hike’ and ‘Hiking Time’ may vary between regions. Poor weather conditions can affect the average hiking time which is based on a person of normal fitness walking at a moderate speed of around 4km/h (2.5 mph). The hiking time takes into account the terrain covered but not the time required for lunch stops, photos, etc. For more details on daily distances, the level of ascent and the terrain the trail crosses; refer to the itinerary page of each individual tour.

Our core purpose at Hillwalk Tours is to create experiences that make people happy. Some of the ways we try to achieve this, and ensure you have the best possible experience with us, include;

We don’t do off-the-shelf guidebooks – We personally walk each trail we offer & create our own detailed route notes. By doing so, it allows us to provide you with more itineraries, route options and alternatives than any other walking tour company!

We have a very low booking deposit – Our booking deposit of £100 is one of the lowest, if not the lowest, in the industry.

We come highly recommended by other hikers – Our tours & service have consistently received 5* reviews from walkers. Check out our reviews on Google, Facebook & Tripadvisor.

You can start your tour on any day / date you like – We don’t confine you to book your tour on specific dates. Instead, you can book your tour to start on any day / date you like during the walking season.

Stay in high quality accommodation – We quality check each accommodation provider that we work with on every trail, so that your stay is a perfect one.

You don’t need to worry about carrying your luggage – We’ll organise that your heavy suitcase be transferred to your next accommodation while you’re out walking each day, so you only need to worry about carrying a small backpack filled with some snacks and other essentials.

We have itineraries to match your fitness levels – We provide 3 levels of hiking; ‘Gentle’, ‘Moderate’ & ‘Challenging’, which are designed to suit all types of fitness levels and abilities of hikers.

You can walk at your own pace – As all our tours are self-guided, you can walk the trails at your own pace as opposed to adhering to a strict schedule, allowing you the freedom to enjoy the beautiful nature & surrounds.

We’re here to support you 24/7 – You can reach us by phone 24/7 if you ever need additional support while on the trail.

Guided hiking tours are not available from Hillwalk Tours.

However, don’t be put off doing a self-guided hiking tour. With help from the documentation that you are provided in advance i.e. Route Notes & Directions, Local History & Attractions, Places To Eat / Evening Meal Suggestions etc., you are well prepared, making it perfectly manageable to complete the trail by yourself – and without missing out on any of the local information & history as you walk along the trail!

You can start your hiking tour on any day / date you wish within the walking season. Generally, the walking season for most of our hiking tours takes place between March to October, but there are some exceptions. Please see the individual trail pages for further information on the start and end dates of the walking season for each individual trail.

Our 7-Day tours include 5 days of hiking. The first and last days of all our hiking tours are travel days used to transfer to/from the town where your hike will begin/end. If you would like to hike for 7 days, simply select one of our 9-Day tours.

Our 7-Day tours include 6 nights of accommodation – specifically the first 6 nights on your hiking tour. Your tour finishes on the seventh day when you check out of your last B&B.

A single supplement is an additional charge for walkers booking single accommodation (a room for one person).

This is due to the fact that most accommodation providers price their rooms for double occupancy, meaning that they don’t discount the rooms even if they are only occupied by one person. Furthermore, accommodation providers have outlined that the cost of cleaning the room is the same regardless of how many people are in it, and also the potential cost of giving up a double occupancy (or more) sized room for just one person at a cheaper rate, when they could sell the room to more than one person at the normal rate, is too high.

Therefore, the total tour price for individuals who request a single room is “the price per person plus the single supplement”. This added supplement covers the extra costs associated with accommodating a single person in their own room.

It is not possible to bring your dog on a Hillwalk Tours hiking holiday. Unfortunately, the majority of our accommodation providers do not accept pets of any kind. Furthermore, on many of the trails you will pass through farmlands where livestock are present, and where dogs are not permitted as a result.

Yes, most bus and train tickets can be purchased online in advance of your trip. Specific transport information is available on the tour pages of each hiking region. See the Travel Info section for each tour for more information.

Upon booking you will also receive a step by step public transport guide which will outline some potential public transport options you can take in order to get you from your arrival airport to the start location of your tour.

We can generally arrange for you to park at your first accommodation.

If you are bringing your car, please contact us in advance.

No, on all our Scottish hiking tours your luggage will be transported to your next accommodation each day as you walk and will arrive before 4pm. Weight limits apply to each piece of luggage, and vary from trail to trail, so please refer to your walking pack documents and communications sent to you in advance of your tour for the maximum weight limit allowed per bag on your selected tour.

You will mostly be staying in traditional Scottish Bed & Breakfasts (B&B’s) / Guesthouses and small Hotels during your hiking trip. B&Bs / Guesthouses are often private lodging houses, where the friendly hosts welcome travellers into their homes. To ensure your comfort, most accommodation you will stay in has been personally checked by a member of the Hillwalk Tours team. At your accommodation, you can expect a warm welcome, en-suite facilities (where available) and a tasty breakfast each morning (but usually no other meals).

For more details on the types of accommodation you can expect to find on a Hillwalk Tours walking holiday, read here: Accommodation on your Walking Tour

Yes, you will receive a list of all accommodation that you will be staying in prior to the departure of your travels. Once final payment for your tour has been received, you will be sent an email with a digital PDF copy of your walking pack documents such as your route notes, accommodation details and evening meal suggestions etc. It’s within PDF copy of your walking pack documents that you’ll be able to find what accommodation you will be staying in each night*. You will also be posted a walking pack (either to your home address or the first accommodation on your tour) which will include essential physical items for your tour such as the required maps for the trail and luggage tags.

*If you’d prefer to receive a physical copy of your full walking pack documents too, it’s essential that you reply by email within 48 hours of booking your tour in order to let us know.

In general, we try to book accommodation which is as close to the local amenities as possible. If you are staying in a remote location (where access to local pubs/restaurants is not feasible), the owner of the B&B / Guesthouse or Hotel that you are staying at will ensure that you are well fed.

Please be aware that occasionally, due to the limited supply of accommodation, we may have to make reservations for you at a nearby B&B / Guesthouse or Hotel and arrange transfers to and from the walking trail accordingly. In most locations, this is not a concern but in certain places, availability can be an issue. For more information, just have a chat with the person who is booking your tour.

A ‘twin’ room is a room for two people with two separate beds. A ‘double’ room has just one large bed (for two people).

For more detailed information on the different room type options, please see the following page: Room Types

Once final payment for your tour has been received, you will be sent an email with a digital PDF copy of your walking pack documents such as your route notes, accommodation details and evening meal suggestions etc. You will also be posted a walking pack (either to your home address or first accommodation on your tour) which will include essential physical items for your tour such as the required maps for the trail and luggage tags*.

*If you’d prefer to receive a physical copy of your full walking pack documents too, it’s essential that you reply by email within 48 hours of booking your tour in order to let us know.

A breakdown of the documents and items you can expect to find in your walking pack are as follows;
– Route notes (prepared by a member the Hillwalk Tours team who has walked every step of your tour)
– Detailed hiking map(s)
– A high-quality waterproof map-case
– Full details of your accommodations and where you will be staying
– Our tips on the most interesting attractions to visit along the trail
– A look at fascinating local history
– A guide to the best places to eat and drink
– Safety information, emergency contact details & the country code for walkers

You will find GPS coordinates for each overnight accommodation on your tour in your walking pack, which you will receive prior to departure. Additionally, you will find the GPS coordinates for the trailheads (i.e. the start and end points of your daily hikes) for most of our tours.

GPS tracks for your walking route will also be provided and available to download prior to your tour. Please note that while we are reasonably confident that the tracks are correct and up-to-date, we recommend that they are not used as the only tool for navigation. The most important means for navigation should be the way markers along the trail, our route notes and the maps we provide in the walking pack.

Once final payment for your tour has been received, you will be sent an email with a PDF copy of your hiking documents. This PDF document can then be forwarded to as many people within your walking group as you’d like.

For the walking pack which includes physical items such as luggage tags, map-case, maps etc. and which will be posted to you (or awaiting at your first accommodation) – one walking pack will be provided per four people. Therefore, for a group of 1 – 4 people, one walking pack will be sent. For 5 – 8 people, two walking packs will be sent, etc.

The contents of your walking pack (route notes, accommodation information, history, etc.) will all be in English.

We believe that the beauty of the Scottish countryside should be enjoyed by everyone.

We try to provide trail itineraries that cater to a large range of hikers & abilities. To achieve this, we provide 3 different levels of difficulty i.e. Gentle, Moderate, and Challenging itineraries. The difference between each level of difficulty is in the average distance that you will walk each day. It does not differ in relation to the elevation, as the exact trail will still be followed. Therefore, the same elevations (the up’s and down’s) of the trail are usually present regardless of the level of difficulty. Depending on the trail, you may find in your route notes some alternative & easier route options for sections of the trail in order to help you navigate & bypass more difficult parts of the trail, but this isn’t always the case.

It’s important to note that levels of difficulty provided by Hillwalk Tours should only be used as a guide against where your own level of fitness is at, and what you feel you will be able to manage on a daily basis. At the end of the day, it’s you that knows your own level of fitness best. We strongly encourage you to review the distances & walking times for each itinerary that you may be considering, along with any additional notes on the specific tour page, in advance of booking.

The difference between these tours is the distance that you will hike each day:

• Gentle tours cover an average of 12-18 km (8-11 miles) per day
• Moderate tours cover an average of 16-23 km (10-14 miles) per day
• Challenging Tours cover an average of 22-30 km (14-19 miles) per day

For a more detailed breakdown of how we grade our hiking tours, please see the following question: Tour Grading

Yes, we are more than happy to organise an additional night for you at any location along your tour.

Suggestions on interesting places to take a rest day are available on the tour pages of each hiking region. See the ‘Extra Days/Activities’ section of each tour for more information.

ATMs (cash machines) are available in most larger cities, towns and villages. Remember that your home bank will likely charge you for withdrawing money overseas. Additionally, if you have a debit card, you can often get cash through the ‘cashback’ system at some shops and pubs when you make a purchase with the card (ask for ‘cashback’).

Credit and debit cards can now be used for payment almost everywhere. However, there are still some smaller businesses that may only accept cash, such as smaller shops, B&Bs (for packed lunches) or taxis (for transfers to or from restaurants). We therefore recommend that you carry some cash (local currency) with you as a back-up.

Contactless card payments are also increasingly accepted in many places (please check daily card limits in advance of use).

The currency used in the United Kingdom (i.e. England, Scotland, Wales, Northern Ireland) is Pound Sterling (£). Therefore, if you are taking any hiking tour in Scotland you will need Pound Sterling.

Flights and transport to the start and from the end of your hiking tour are not included on our tours. However, we do provide a detailed step-by-step guide of suggested options on how you can make it to the start location of your hike by public transport from numerous major airports. In addition, for further travel information, see the ‘Travel Info’ section on the individual tour page for each trail.

Although travel insurance is not required to take a hiking holiday, we strongly encourage you to take out adequate insurance cover prior to travel.

Unfortunately 3rd party travel insurance is not available through Hillwalk Tours, and must be booked separately.