West Highland Way Hiking Tour Scotland - a waymarker points the way.
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  • Are you passionate about your job?
  • Does your work environment nurture your talents?
  • Do you feel part of a team working towards a common goal?

The answers to these questions matter. Definitely to me. And probably to you too.

As a manager, if one of my team answers "No" to any of these questions, I need to know what we can do to make things better.

Our business is built on the people who work for us. They are at the heart of everything we do. Without them, who convinces our customers to go hiking with us? Who contacts the B&B owners to ensure all the preparations are in place for a successful walking tour?

By putting our employees' concerns at the centre of what we do, we are confident that success, for the entire Hillwalk Team, will follow.

I can't promise that we have the dream job for you. However, I can promise that we will do our best to ensure that you are happy, motivated and given all the support you need to do your job. Select the 'Current Vacancies' tab above to see what jobs we are currently hiring for.

James Byrne, MD

Tourism and Brand Manager - Application deadline has now passed

Salary: €36K to €40k plus bonus

Location: Galway City

We are looking for a Tourism and Brand Manager to join our specialist product team in Galway, Connacht. You will have a management background in tourism, or other customer-focused industry. You will be an all-rounder with exceptional business acumen and people management skills.

Hillwalk Tours doesn’t just organise walking tours. To us it’s much more personal than that. We provide the ultimate experience of connecting people with nature up close, on foot, whether alone or with friends. We personally develop our own tours along inspiring trails, work with local contacts and contribute to the sustainability of our rural communities. Quite simply, our purpose is to create travel experiences that make people happy.

Your role as a Tourism and Brand Manager is to ensure we have the tours and itineraries to deliver on this purpose. You’ll do this by leading the product team; always striving to exceed customer expectations and making our tours even better every year. Collaborating with business development and marketing you will identify, plan and introduce new products in line with company strategy and goals. You’ll also bring your creativity and attention to detail to ensure all of our web content and walking pack materials are inspirational, enticing and accurate.

You'll Need To Have:

  • A management background that demonstrates a customer-focus, product marketing and project management skills
  • An ability to move your ideas into actions and gain the full commitment of your team – we’d love to hear about how you drive brand engagement and projects you have managed from start to finish
  • A passion for business – there are many moving parts in maintaining, improving and introducing tours – you’ll need to see how everything fits together
  • Excellent relationship management & a shared belief in our core values
  • People management experience – you’ll be responsible for the success of your team so work-force planning, goal setting and performance management experience is needed
  • Fluency in an additional European language - in particular - German, French or Dutch is an advantage

What You Can Expect From Us:

  • A growing company with opportunities for personal learning and growth
  • The opportunity to help shape company strategy
  • A genuine interest in your wellness and work-life balance (flexi-time, wellness initiatives, social outings)
  • A hard-working, passionate and team-spirited crew
  • A great work location. Galway is by the sea and is on the doorstep of Connemara

How to apply:

For us it’s not just about experience but the whole person, so we do things a little differently to help get the best fit for the job and company. As part of the application process we would like you to send the following to This email address is being protected from spambots. You need JavaScript enabled to view it.:

  1. A cover letter outlining why you want to join the Hillwalk Tours team
  2. An up-to-date CV
  3. Deadline for applications is 5pm, Friday 3rd February, 2017

A well-prepared CV doesn't guarantee you a job interview. However, a poorly-prepared CV almost certainly means you won't be called for interview! Here are some tips to help you create a CV that will catch our attention:

  • Tailor your CV according to the job we are advertising. Highlight any relevant experience or education you have so that we notice it straightaway. 
  • Don't overload your CV with irrelevant information. Focus on providing information that is likely to be of interest to us. 
  • Use a summary section "intro" on your CV to give us a brief idea of your background and key strengths. Make this section very short and strong.
  • Keep the document neat and easy to read. We suggest a font size between 10 and 12 for the body text of your CV. 
  • Sell yourself to us. Take the opportunity to make a positive impression so we have no choice but to call you for interview. 
  • Be honest.

Be Ready: Find out as much as you can about Hillwalk Tours. Who we are, what we sell and what we believe in. Figure out how your strengths and career goals align with ours and why you think you’ll succeed in our company.

Be Proactive: Prepare a list of questions to ask your interviewer(s) so you can assess whether Hillwalk Tours is the right place for you. Ask us about the opportunities we can offer you, the type of work you will be doing and what you can expect from us.

Be Yourself: Most people are nervous before an interview. We really don't mind. It's your ambition, your work ethic and your character that concern us - a few nerves won't put us off.

Be On Time: Arrive at least five minutes early and if you’re running late, do call us and explain your reasons.

Our Core Purpose

The core purpose of Hillwalk Tours, the reason why we exist beyond making a living, is to create travel experiences that make people happy. This purpose informs every decision we make, from looking at how we can improve our walking tours to choosing who to hire to join our team.

 

Our Core Values

Our core values remind us who we are and what we stand for - we have five of these:

Small Details Are HUGE: Don’t make life hard for yourself, pay attention to detail! It’s quicker and makes things easier for everyone when you get it right the first time.

Fairness is Fundamental: When making a decision, think compassionately, speak with honesty, act with integrity and look to find the best and fairest solution for everyone involved.

Team Spirit Matters: Team spirit is not simply about working together to achieve great results. It’s not about being best pals with everyone. It’s about a sense of community – share in each other’s successes, stick together when times are tough and respect each other always.

Professional, No Matter What: Being professional to us is not about wearing a suit. It’s about being competent at your job, maintaining a positive attitude, displaying good judgement and having the discipline to remain composed, courteous and respectful at all times.

A Can-Do Attitude, Always: Don’t settle for an outcome which you know could be better. Be tenacious – look for another way. Embrace feedback and be open to change, No matter what challenges you face, stay positive.

 

 

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